What time is check-in and check-out?
We ask that you please check-in anytime after 2pm and check-out by 10am. Unfortunately we are unable to allow early check-in or late check-out as we require that time to service the rooms.
Can I leave my luggage at reception?
We cannot store luggage as we do not have the space. The hall receptionist will be able to advise you on the closest luggage storage location.
How often are rooms cleaned and linen changed?
Where linen and weekly service is provided in the booking details, Housekeepers will enter the rooms once a week to vacuum the floor (the floors need to be clear for this to occur), change the bed linen and towel and clean the en-suite shower room. Visitors are asked to put the rubbish from their rooms into the kitchen for daily collection. Kitchens and communal areas will be cleaned daily. Visitors are responsible for doing their own washing up. Rooms will also be serviced between bookings for new individuals and groups. The supply of electricity, gas and water is included in the lettings price. There are no additional charges for use of common rooms and other facilities, but these will only be available if they have not been reserved for the use of teaching and/or other groups.
Is breakfast provided?
No, we do not offer breakfast or any other meals. All our halls have self-catering facilities.
Is there air-conditioning in the rooms?
No, the halls do not have air-conditioning. Our windows are fitted with mandatory restrictors. During the summer some of our halls offer fans to rent or buy. Please check with the hall receptionist.
Is there internet in the halls?
Free internet service is provided in Dinwiddy House and Paul Robeson House. The hall receptionist will be able to advise you how to connect the internet.
Will I be able to receive mail while at the hall?
Yes, please just have the sender address any post with the following: your name, room number, name of the hall of residence, and the address of the hall of residence. Post will be placed into your room's mailbox, which can be found either inside or near to the reception office.
Are there laundry facilities on-site?
Yes, all halls have a laundry room with coin-operated washing machines and dryers.
Can I have a guest to stay overnight?
No, you may not bring a non-paying guest into your room overnight. However, if you have a friend or family member coming to visit you may enquire about rooms available for the duration of their stay.
Can I smoke in the room?
No, from 1st July 2007 all of our residences became smoke free in accordance with the new Government legislation. This means that smoking is not permitted in any part of the building including rooms, kitchens, communal areas, courtyards and outside spaces.
Is there 24hr access to the residence?
Yes. Guests are given a security access card and can come and go as they please.